Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the website and services provided by VistaViewHotel-pl, including reservations, bookings, and other services offered on our platform. By using our website or making a booking, you agree to abide by these Terms and Conditions.
Please read these Terms carefully before using our services. If you do not agree with these Terms, you must not use our website or services.

1. General Information
VistaViewHotel-pl is a hotel and casino booking service that allows users to make online reservations for various types of hotels, including budget hotels, luxury hotels, spa hotels, and casino hotels across Poland. We act as an intermediary between you and the accommodation providers and other service providers.

2. Bookings and Reservations
Booking Process: To make a reservation, you must provide accurate and complete information, including your name, contact details, dates of stay, and any special requests. A valid credit or debit card is required to guarantee your booking.
Confirmation: Once your booking is confirmed, you will receive an email confirmation with your reservation details. This confirmation serves as proof of your booking. Please review all details carefully. If there is any discrepancy, please contact us immediately.
Changes and Cancellations: Modifications or cancellations to your booking are subject to the terms and conditions of the individual accommodation provider. We recommend reviewing their cancellation policy at the time of booking. Any changes to your reservation must be made within the time frame allowed by the accommodation provider.
No-Show Policy: In case of a no-show (failure to check-in on the date of arrival), you may be charged a cancellation fee as specified in the accommodation provider’s terms and conditions.

3. Payment Terms
Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other payment gateways. The full amount of the booking may be charged at the time of reservation or upon check-in, depending on the hotel’s policy.
Currency: All payments are processed in the local currency of the accommodation provider, unless otherwise specified. The final amount may vary depending on exchange rates or transaction fees.

4. Use of Website
Website Access: You are granted a non-exclusive, non-transferable, and limited license to access and use the VistaViewHotel-pl website solely for making reservations, searching for hotels, and related purposes. You agree not to use the website for any unlawful or prohibited activities.
User Account: If you create an account on our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login details and for any activities conducted under your account.
Prohibited Activities: You may not use the website for any of the following purposes:
Posting or transmitting harmful, offensive, or illegal content
Engaging in fraudulent or deceptive activities
Attempting to gain unauthorized access to the website or related systems

5. Privacy and Data Protection
Privacy Policy: Your use of our website is governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using our website, you consent to the collection and use of your personal information as described in the Privacy Policy.
Data Security: We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the complete security of your data.

6. Liabilities and Disclaimers
Limitation of Liability: VistaViewHotel-pl is not responsible for any damages or losses resulting from the use of our website or the services of the accommodation providers. Our liability is limited to the amount paid for the services provided directly by VistaViewHotel-pl.
Third-Party Providers: We do not guarantee the quality or suitability of any services provided by third parties, including hotels, casinos, restaurants, or any other service providers featured on our website. Any issues or disputes related to these services must be addressed directly with the service provider.
Force Majeure: VistaViewHotel-pl is not liable for any delays, failures, or disruptions in service caused by circumstances beyond our control, such as natural disasters, wars, strikes, or government actions.

7. Intellectual Property
Ownership: The content, design, layout, and features of the VistaViewHotel-pl website are protected by copyright, trademark, and other intellectual property laws. All rights are reserved. You may not copy, reproduce, or distribute any content from the website without our prior written consent.
User Content: By submitting any content to our website, including reviews, images, or other materials, you grant VistaViewHotel-pl a non-exclusive, royalty-free license to use, reproduce, and display your content on our website and marketing materials.

8. Amendments to Terms and Conditions
VistaViewHotel-pl reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review these Terms periodically to stay informed about our policies.

9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Poland. Any disputes arising from the use of our services or this website shall be resolved through arbitration or in the courts of Poland, where applicable.

10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us:
VistaViewHotel-pl
ul. Widokowa 12
 00-918 Warszawa, Polska
+48 22 457 71 50
contact@vistaviewhotel.pl
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.